Terms of Service

These terms are an agreement between you (or the organisation you represent) and Brand Makers Advertising, a company established in the Arab Republic of Egypt, at 16A Anwar Al-Mofti, Nasr City, Cairo, Egypt. Nazzam is a product of Brand Makers Advertising.

By creating an account you accept these terms. If you are accepting on behalf of a company, you confirm you are allowed to bind it.

Nazzam is in beta. Concretely:

• features are added, changed and occasionally removed;
• there is no uptime commitment, and we do not offer a service level agreement yet;
• you should keep your own copy of anything you cannot afford to lose — the product can export your entire workspace at any time, and we recommend you use it.

We take backups and have tested restoring from them. That is not the same as a guarantee, and we will not describe it as one.

Keep your password to yourself and your account details accurate. You are responsible for what happens under your account and for the people you invite into your workspace. Tell us promptly if you think someone else has access.

Accounts are for people, not roles — do not share one login between several people. Each person needs their own, which is also what makes the audit trail worth anything.

You keep all rights to everything you put into your workspace. We claim no ownership of it and will not use it to train anything, sell it, or share it with anyone except the service providers listed in our Privacy Policy who help us run the service.

We access your workspace content only when you ask us to — for support — or where we must to keep the service running or comply with the law.

You can export everything, at any time, on any plan. If you stop using Nazzam, take your data with you.

• break the law with it, or use it to harm people;
• upload material you have no right to hold, including personal data you have no lawful basis for;
• try to break, overload or gain unauthorised access to the service or to another customer’s workspace;
• resell or white-label the service without a written agreement with us;
• send unsolicited bulk email through the product’s email features.

Finding a security flaw is not a breach of these terms — telling us about it privately at hello@nazzam.org is welcome, and we will not pursue anyone who reports one in good faith and does not exploit it.

The free plan is genuinely free and has no time limit. Paid plans are listed on the pricing page.

Online payment is not switched on yet. Plan changes are arranged by contacting us, and any paid arrangement is set out separately in writing before you owe anything. When self-serve payment starts, we will publish the billing terms before enabling it, not afterwards.

Plan limits block new creations, not existing data. Passing a limit never deletes anything and never locks you out of what you already have — you simply cannot add more of that thing until you have room.

Prices may change. If a price changes for an existing customer, we will tell you before it takes effect.

You may stop using the service and delete your workspace at any time. Export first — deletion is meant to be real.

We may suspend or close an account that breaches clause 5, or that is being used in a way that threatens the service or other customers. Except where the breach is serious or unlawful, we will tell you what the problem is and give you a chance to fix it first.

If we ever discontinue the service, we will give you reasonable notice and time to export your data.

The service is provided as it is. To the extent the law allows, we do not accept liability for indirect or consequential loss, for lost profits, or for loss of data where you had the ability to export it and did not.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited under Egyptian law.

Where liability can be limited, ours is capped at the amount you paid us in the twelve months before the claim. On a free plan that figure is zero, which is a real consequence of the price and worth understanding before you rely on the service for something critical.

We may update these terms. If a change materially affects your rights, we will tell you by email or in the product before it takes effect. Continuing to use the service after that is acceptance. If you do not accept, you may close your account and export your data.

These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Egypt have jurisdiction over any dispute.

Before going to court, please write to us at hello@nazzam.org. Most disagreements are a misunderstanding that a conversation fixes faster and more cheaply than lawyers do.

These terms were written to be accurate about this product and readable by the people who use it, rather than to be as one-sided as possible. They have not yet been reviewed by a lawyer qualified in Egyptian law. If a clause matters to your decision, raise it with us — we would rather agree something clear than rely on wording nobody has checked.